Microsoft Says Windows 10 Is Not to Blame for Orange Tint in Screenshots

A bug that made the rounds earlier this month hit quite a lot of Windows 10 model 1903 techniques, inflicting the screenshots captured on these units to have an uncommon orange tint.

Many believed {that a} latest cumulative replace launched by Microsoft for Windows 10 was the one to blame, however in a help doc, the software program big explains that the offender is definitely software program launched by Lenovo.

In different phrases, the bug is simply encountered on Lenovo units and Windows has nothing to do with it, so you will need to replace the apps that the PC producer shipped in order to right this surprising conduct.

“When creating screenshots or using similar tools (such as Snipping Tool or Snip & Sketch), the resulting images may have an unnatural orange tint. This issue is caused by the Eye Care mode feature of Lenovo Vantage. This issue started on or around September 5, 2019,” Microsoft says.

No phrase concerning a full repair

Lenovo confirms in a technical advisory that the bug is certainly attributable to the Eye Care mode function of Lenovo Vantage.

The workaround doesn’t embody updating to a more moderen model of the software program, however comes down to disabling the Eye Care mode fully, as defined by the PC maker.

“Disable Eye Care mode and reset the color temperature in Lenovo Vantage.  Currently, there are two different versions of Lenovo Vantage; the solution is slightly different depending on the version of Lenovo Vantage that is installed on your PC,” Lenovo explains.

Lenovo hasn’t mentioned something a few potential patch that will assist tackle this downside and preserve the Eye Care mode activated, so it stays to be seen if any repair in this regard is in the works. Meanwhile, you’ll be able to head over to the Lenovo web page linked above for full directions to resolve the issue.

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